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Adobe updates terms of service: no AI training on users’ works.
Adobe, aiming to restore trust among its users, has decided to update its terms of service to clarify that it will not use customers’ work to train AI. The new update, scheduled for June 18, seeks to eliminate any ambiguity regarding the use of user data.
Adobe announced the update to the terms of service through a company blog post, following a week of criticism from users who feared that the company might use their works to train generative AI models. David Wadhwani, Adobe’s President of Digital Media, emphasized that the company has never used customer content for such purposes and has never claimed ownership of their works.
Concerns from the creative community erupted when an update to the terms of service mentioned AI, leading many to interpret that Adobe was reserving the right to freely use users’ works to train its AI models. However, Wadhwani clarified that this interpretation was incorrect and that Adobe’s policy has never changed in this regard. Scott Belsky, Adobe’s Chief Product Officer, acknowledged that the terms were "unclear" and that "trust and transparency are crucial these days."
Wadhwani also stated that "in retrospect, we should have modernized and clarified the terms of service sooner" and reiterated that the intention was never to allow AI training on customer work.
The creative community has long expressed concerns about Adobe, accusing it of industry monopoly, subscription-based pricing models, and the use of generative AI. To avoid ethical concerns, Adobe trained its Firefly AI model on Adobe Stock images, openly licensed content, and public domain materials. However, some artists have found images resembling their works on Adobe Stock, raising doubts about the protection of works.
Wadhwani acknowledged that content moderation for Firefly training will never be perfect but reassured that Adobe can remove content that violates its policies and that customers can opt out of automated systems designed to improve services. In the blog post, Adobe acknowledged that "trust must be earned" and welcomed feedback to discuss the new changes. Wadhwani concluded by saying: "We are determined to be a trusted partner for creators in the era ahead. We will work tirelessly to make it so."
Highlights:
- Adobe updates terms of service to ensure customers’ works are not used for AI training.
- The update aims to restore trust and clarify Adobe’s policies.
- The creative community has expressed concerns about AI use and Adobe’s pricing policies.
- Adobe continues to work to ensure transparency and trust with its users.